Policies
How do I return a damaged item to Jelinek Cork?
If you have received a damaged or defective item, please follow the steps below. Prior approval from Jelinek Cork is required before returning any product. How to Initiate a Damaged Item Return: Contact us with a clear explanation of the issue, ...
What is Jelinek Cork's return policy?
Essential line products that have not been used or modified may be returned, subject to the following conditions: Eligibility: Only unused, unmodified essential line products are eligible for return. Non-stock, custom-made, or modified products ...
Can I make changes to my order after it has been placed?
Order change terms vary depending on the type and status of your order at the time of the request. In-Stock Orders: In-stock orders can be changed at any time until a shipping label has been created. Once a label has been created and tracking has ...
What is Jelinek Cork's order cancellation policy?
Cancellation terms vary depending on the type and status of your order at the time of the cancellation request. Non-stock or customized products may be subject to a higher cancellation charge, depending upon the portion of the product completed at ...