Recent Articles
Do you offer terms for wholesale customers?
Jelinek Cork Group offers Net 30 payment terms to qualifying business customers. To apply, you will need to complete a credit application and submit it for review. Who Can Apply? Net 30 payment terms are available to business customers purchasing for ...
What is Jelinek Cork's order cancellation policy?
Cancellation terms vary depending on the type and status of your order at the time of the cancellation request. Non-stock or customized products may be subject to a higher cancellation charge, depending upon the portion of the product completed at ...
How do I return a damaged item to Jelinek Cork?
If you have received a damaged or defective item, please follow the steps below. Prior approval from Jelinek Cork is required before returning any product. How to Initiate a Damaged Item Return: Contact us with a clear explanation of the issue, ...
What is Jelinek Cork's return policy?
Essential line products that have not been used or modified may be returned, subject to the following conditions: Eligibility: Only unused, unmodified essential line products are eligible for return. Non-stock, custom-made, or modified products ...
How do I return a damaged item to Jelinek Cork?
If you have received a damaged or defective item, please follow the steps below. Prior approval from Jelinek Cork is required before returning any product. How to Initiate a Damaged Item Return: Contact us with a clear explanation of the issue, ...
Popular Articles
Is cork flooring suitable for a concrete basement slab?
Yes, cork flooring can be used effectively in a basement setting with a moisture barrier. Concrete basement slabs are prone to moisture migration, which can damage the flooring when a moisture barrier is not installed. For glue-down flooring, we ...
Why does AquaCork not feel sealed after the sealant is applied?
It is completely normal and expected for AquaCork not to feel sealed to the touch. The sealer penetrates the cork rather than coating it, providing durable protection while allowing the cork to retain its natural texture and non-slip surface. For ...
How often should I reapply sealant to AquaCork?
We recommend reapplying the sealer annually for optimal surface protection. The sealer can be applied using a brush or a urethane roller and allowed to dry overnight (approximately 12 hours). Learn more in the full AquaCork product guide.
Will AquaCork be hot on my feet?
The cork will remain cool to the touch due to its natural insulation properties. For best thermal results, we recommend a lighter-colored grout, which will be cooler than black or darker-colored grout. For more information, view our full AquaCork ...
How well does AquaCork stand up to staining liquids?
AquaCork is designed for use in high-traffic, high-impact environments such as pleasure cruisers, fishing boats, and pool decks. When properly sealed, the cork will stand up to everything from red wine to fish blood. AquaCork is easy to clean and ...
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